CommunityPete is an independent Australian community platform. We respect your privacy and are committed to handling personal information responsibly and in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Who we are
This policy applies to the website at communitypete.com operated by CommunityPete (“we”, “us”, “our”). Our main community activity takes place on Facebook, which is governed by Meta’s own privacy policy and terms.
Information we collect
We only collect information that is reasonably necessary to run this website and respond to enquiries. Depending on how you interact with us, this may include:
- Contact form details — name, email address, subject, and message content when you submit our contact form.
- Technical information — standard server logs such as IP address, browser type, and pages visited, used for security and basic site operation.
- Shop purchases — if you buy from our store at store.communitypete.com, payment and delivery details are collected by our WooCommerce store and its payment providers, not directly through this website.
We do not run advertising on this website and do not use third-party analytics or tracking cookies on the public pages of communitypete.com.
How we use your information
We use the information we collect to:
- Respond to messages sent through our contact form.
- Operate, maintain, and protect this website.
- Improve our community services where appropriate.
We do not sell your personal information. We do not use contact form details for unsolicited marketing.
How we share information
We may share personal information only when necessary, including with:
- Email delivery services — to send and receive contact form messages.
- Hosting providers — to keep this website online and secure.
- Law enforcement or regulators — where required by Australian law.
When you visit external sites linked from CommunityPete — including Facebook, our online store, or CP Nerve Center — those sites have their own privacy policies and we are not responsible for how they handle your data.
Facebook and social media
Most CommunityPete community interaction happens on Facebook. Content you post, comments you make, and information in your Facebook profile are handled by Meta in accordance with their policies. If you contact us through Facebook Messenger or comments, we may retain that correspondence to respond to you and manage the community.
Storage and security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Contact form messages are stored only as long as needed to respond and manage our records, unless a longer retention period is required by law.
Your rights
Under Australian privacy law, you may request access to personal information we hold about you and ask us to correct it if it is inaccurate, out of date, incomplete, irrelevant, or misleading. You may also complain to us if you believe we have mishandled your information.
If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Children
This website is intended for a general audience. We do not knowingly collect personal information from children under 13 through our contact form. If you believe a child has provided us with personal information, please contact us and we will take reasonable steps to delete it.
Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect any changes. Continued use of this website after changes are published means you accept the updated policy.
Contact us
If you have questions about this Privacy Policy or want to make a privacy request, contact us:
- Email: cp@communitypete.com
- Phone: +61 417 884 502
- Contact form: communitypete.com/contact
See also our Terms of Use.